Third Party Reviews Reviews For Sport Clips Haircuts of Downtown Boise

they turn a haircut from something you HAVE to do into something you WANT to do. the people working there are amazing and friendly. i pretty much will never go to anywhere that isn't a sports clips at this point!

I've been here three times, but I'm not going back. I like the online scheduling, so today I signed up for a haircut at 2:28pm. I was told at sign up that my spot would be ready approximately 4?6pm. At 3?5pm, I got a text that said to head right over because my spot was ready early, in 15 minutes. So I arrived right at 3:20 and checked in. I was told, oops, it'll be 30 more minutes. Now I live about 15 minutes away so it doesn't make a lot of sense to drive back home and return. Because of Covid, I'm waiting in the car. 45 more minutes pass with no updates. So I walk back in and am welcomed like they've never seen me before. I see my name on the board as "Not Arrived". ahhhhh I'm told it'll still be awhile to wait. I wait ten more minutes, no updates, so I told them I'm just gonna go. I did like the haircuts I got here, but come on, you can't tell someone the appointment is around 4?5, then tell them to come an hour earlier, then when they arrive make them wait an hour more. At 4:18, I gave up. It's really not the stylist's fault, but, come on. ________________________________________ UPDATE: You may see below a response from the owner. I contacted them directly as they requested and no action was taken. I think they're responding to look like they care, but offline they haven't done a thing to address the poor service or experience I received. I wanted to add this because I usually view responses from business owners as a very positive way to address these situations -- they're clearly just going through the motions.

Eve did an amazing job! I highly recommend the MVP treatment! I'm very happy to see you stylists working again. Thank you!